Privacy Policy
Your privacy matters to us. This policy explains how Finishex Hub collects, uses, and protects your personal information.
Information We Collect
At Finishex Hub, we collect information that helps us provide better educational services and career development opportunities. When you register for our programs or browse our platform, we gather specific details to personalize your learning experience.
We only collect information that directly supports your educational journey with us. Our data collection practices align with Israeli privacy regulations and international standards for educational institutions.
How We Use Your Information
Your information serves multiple purposes within our educational ecosystem. We use collected data to create personalized learning paths, recommend relevant courses, and connect you with appropriate career development resources.
We process your data to deliver course materials, track your progress through our marketplace advertising programs, and provide technical support when needed. Additionally, we analyze usage patterns to improve our platform's functionality and develop new educational content that meets our community's evolving needs.
Communication is another key area where we use your information. We send course updates, important announcements about your programs, and occasionally share relevant industry insights that could benefit your professional development. You can always adjust your communication preferences through your account settings.
Information Sharing and Disclosure
Finishex Hub operates on principles of minimal data sharing. We never sell your personal information to third parties or use it for purposes unrelated to your educational experience with us.
Limited sharing occurs only in specific circumstances: when you explicitly consent to share information with potential employers through our career services, when required by Israeli law or legal processes, or when necessary to protect the safety and rights of our community members.
All third-party partners are contractually bound to protect your information and use it solely for the specified services they provide to Finishex Hub.
Your Rights and Control
Israeli privacy laws grant you significant control over your personal information. You have the right to access, correct, or delete your data at any time through your account dashboard or by contacting our privacy team directly.
Data portability is another important right - you can request a complete copy of your information in a commonly used format. If you decide to leave our platform, we provide tools to export your learning records and certificates for your personal archives.
You can also control how we communicate with you. Opt out of marketing emails while still receiving essential course updates, or adjust notification preferences to match your learning schedule. For marketing communications, we include unsubscribe options in every email.
If you have concerns about how we handle your information, you have the right to file complaints with relevant Israeli data protection authorities. We take all privacy concerns seriously and work to resolve issues promptly and transparently.
Data Security and Protection
Protecting your information is fundamental to our operations. We employ industry-standard encryption for data transmission and storage, regular security audits, and access controls that limit who can view your personal information.
Our technical infrastructure includes secure servers located in certified data centers, automated backup systems to prevent data loss, and monitoring systems that detect unusual activity patterns. Staff members with access to personal data undergo privacy training and sign confidentiality agreements.
While we implement comprehensive security measures, we also recommend that you protect your account by using strong passwords, logging out of shared devices, and reporting any suspicious activity immediately.
Data Retention and Deletion
We retain your personal information only as long as necessary to provide our educational services and meet legal requirements. Active student accounts maintain full data access throughout enrollment and for two years after program completion to support career services and alumni benefits.
When you request account deletion, we remove personal identification information within 30 days while preserving anonymized learning analytics that help improve our programs for future students. Financial records are retained according to Israeli accounting regulations, typically seven years from the last transaction.
Course certificates and completion records are maintained indefinitely to support your professional credentials. However, you can request removal of these records if needed, though this may affect our ability to verify your educational achievements with future employers or educational institutions.
International Data Transfers
Some of our educational technology partners and service providers operate outside Israel. When we transfer your data internationally, we ensure adequate protection through approved transfer mechanisms including standard contractual clauses and adequacy decisions.
Data transfers occur primarily for cloud-based learning platforms, analytics services that help improve our programs, and payment processing systems. All international partners must demonstrate compliance with privacy standards equivalent to Israeli requirements.
You have the right to object to international transfers or request information about specific transfer safeguards we use. We maintain detailed records of all cross-border data flows and the protective measures applied to each transfer.
Cookies and Tracking Technology
Our platform uses cookies and similar technologies to enhance your learning experience and understand how our services are used. Essential cookies enable core functionality like login sessions and course progress tracking.
You can control cookie settings through your browser preferences or our cookie management tools. Disabling certain cookies may limit some platform features, but core educational functionality remains available.
Changes to This Policy
Privacy regulations and our educational services evolve over time. We review and update this policy annually or when significant changes occur in how we handle personal information.
When we make substantial changes, we notify all active users through email and prominent website notices at least 30 days before implementation. Minor clarifications or additions may be updated without advance notice, though we always maintain a changelog showing recent modifications.
Continued use of our services after policy changes constitutes acceptance of the updated terms. If you disagree with modifications, you can request account deletion or data export before the changes take effect.
Privacy Contact Information
Our privacy team responds to inquiries within 72 hours during business days. For urgent privacy concerns or suspected data breaches, please call our support line directly.